Event Planner Terms & Privacy

Last Updated: September 18, 2026

Part A: Event Planner Terms of Service

1. Agreement and who is bound

By creating an event, placing an order, paying for a package, sharing an event code or QR code, pairing a display screen, or otherwise using SnapDance for Events (the "Service"), you agree to these Event Planner Terms (the "Event Terms") on behalf of yourself and, if you act for a company, venue, agency, couple, family or other client, on behalf of that party as well. You represent that you have authority to bind them. If you do not agree, do not use the Service.

These Event Terms supplement the general SnapDance Terms of Service and Privacy Policy. Where they conflict, these Event Terms control for anything related to an event. "SnapDance", "we" and "us" mean SnapDance and its operating company, together with their affiliates, officers, directors, employees, contractors, agents, licensors and service providers.

You must be at least 18 years old and legally able to enter into contracts to act as a Planner.

2. What the Service is, and what it is not

The Service is a self-serve software tool. It lets you configure an event, lets guests (in Guest Mode) or your own staff (in Surprise Mode) upload photos, uses third-party artificial intelligence to generate short dance videos from those photos, optionally adds your branding, and lets you show the results on screens and in an event gallery.

SnapDance does not send staff, equipment, screens, internet access or technicians to your event, and does not operate, supervise, attend, host, insure or control your event or venue. You are solely responsible for the event itself, including the venue, internet connectivity, hardware, displays, power, sound, staffing, safety, crowd management, guest conduct, alcohol, accessibility and all permits and licences.

3. Your responsibilities toward guests

You are the organizer of the event and the party with the direct relationship with your guests. You agree that you, and not SnapDance, are solely responsible for:

1. Notice and consent. Telling every guest, before any photo of them is uploaded, that their photo will be processed by AI to create a video, that the video may be displayed publicly on screens at the event and in a gallery viewable by others with the event code, and how long it will be kept; and obtaining every consent required by law from each person shown in any photo, including any consent required under biometric, image-rights, publicity, privacy or data-protection laws. Posting clear signage at the venue and next to every QR code is the minimum.
2. Surprise Mode. If you or your staff upload photos of guests, you represent and warrant that each person pictured has consented to that use, and you accept full responsibility for any photo uploaded without that consent.
3. Minors. Not uploading, and not allowing anyone to upload, a photo of a child under 13 (or under the age of digital consent where your event takes place) without the verifiable consent of that child's parent or legal guardian. You are responsible for supervising minors at your event.
4. Rights in content. Ensuring you own or are licensed to use every logo, name, text, image and trademark you upload for branding, and that no uploaded content infringes anyone's rights.
5. What is shown. Monitoring every screen and gallery you enable, choosing an approval mode appropriate to your audience, and removing anything inappropriate. Automated moderation is imperfect and may fail. You are responsible for anything displayed at your venue.
6. Music and public performance. Obtaining any licence required to play music or show audiovisual content in public at your venue. Dance templates may reference popular songs or movements; SnapDance does not grant any public-performance, synchronization or broadcast licence.
7. Guest contact details. If you choose to collect guest emails or phone numbers, using them only as the guest agreed and in compliance with all anti-spam, marketing and privacy laws (including CAN-SPAM, TCPA, CASL and similar laws). You are the party responsible for any marketing you send.
8. Compliance. Complying with every law that applies to your event, your guests and your jurisdiction.

4. Acceptable use

You will not use, and will not allow anyone at your event to use, the Service to: upload sexual, nude, violent, hateful, harassing or illegal content; upload anyone's image without their consent; impersonate, mock, defame or deceive; create content involving minors in any inappropriate way; create material intended to mislead anyone into believing a real person did something they did not do; reverse-engineer, scrape, overload or resell the Service; or circumvent any limit, payment, moderation or security measure. We may suspend, pause, close or delete any event, dance or content at any time, without notice or refund, if we believe these Event Terms or the law have been breached or that there is a risk of harm.

5. AI-generated output: no guarantees

Videos are generated automatically by third-party AI models. You acknowledge and accept that AI output is unpredictable and that generated videos may: not closely resemble the person in the photo; contain visual distortions, artifacts, unnatural movement, extra or missing features, or unflattering, awkward or unexpected results; differ from previews and examples; take longer than expected; or fail to generate at all. Generated videos are for entertainment only. SnapDance makes no representation about the quality, accuracy, likeness, suitability or appropriateness of any output, and is not responsible for how any guest or viewer reacts to a video. A generated video is not a true depiction of a real person's actions.

6. Availability and event-day risk

The Service depends on the internet, on your venue's network and devices, and on third-party providers outside our control (including AI, hosting, storage, payment and email providers). We do not guarantee that the Service will be available, uninterrupted, timely, error-free or secure at any particular time, including during your event. Generation queues, provider outages, rate limits, moderation holds, network failures, device incompatibility and similar events may delay or prevent videos from being produced, displayed or delivered. You are responsible for having a backup plan. SnapDance is not responsible for any disappointment, embarrassment, loss of enjoyment, reputational harm, or impact on your relationship with your clients or guests resulting from any delay, failure or problem with the Service.

7. Orders, payment and refunds

Prices, packages and video counts are as shown when you order. Payments are processed by Stripe; we do not store full card numbers. You authorize us to charge the payment method you provide for your package, any extra videos and any service fees. Prices exclude taxes unless stated, and you are responsible for applicable taxes.

Except where a refund is required by applicable law or we agree otherwise in writing at our sole discretion: all fees are non-refundable once paid; unused video capacity, unused extras and unused features have no cash value and are not refunded or carried over to another event; and videos that fail to generate, are rejected by moderation, are declined by you, or are deleted do not entitle you to a refund. Where a video fails because of a fault in our systems, our only obligation (at our option) is to let you try again or restore that video credit. If you dispute a charge with your card issuer without first contacting us, we may suspend your events.

8. Ownership and licences

SnapDance owns the Service, its software, dance templates, designs and all related intellectual property. You and your guests keep whatever rights you have in the photos and branding you upload. You grant SnapDance and its service providers a worldwide, royalty-free licence to host, store, copy, process, transmit, modify (including by AI generation and branding) and display that content as needed to operate the Service, provide it to you and your guests, moderate it, comply with law and protect our rights. Subject to these Event Terms, you and your guests may use the generated videos for personal and event-related purposes. You may not use a generated video depicting any person in advertising or other commercial communications without that person's written consent and any disclosure the law requires.

We will not use guest photos or generated event videos to train AI models, and will not publish them in SnapDance's public gallery or marketing without separate permission.

9. Indemnification

To the fullest extent permitted by law, you agree to defend, indemnify and hold harmless SnapDance (as defined in Section 1) from and against any and all claims, demands, suits, proceedings, investigations, fines, penalties, damages, losses, liabilities, judgments, settlements, costs and expenses (including reasonable legal and expert fees) of any kind, whether brought by a guest, a person depicted in a photo or video, your client, a venue, a regulator, a rights holder or any other third party, arising out of or relating to:

1. your event, your venue, or anything that happens at or in connection with your event;
2. any photo, logo, text or other content uploaded by you, your staff or your guests, and any video generated from it;
3. any failure to give notice to or obtain consent from any guest or person depicted, including under any biometric, image-rights, right-of-publicity, privacy, data-protection, consumer-protection or children's-privacy law (for example, the Illinois Biometric Information Privacy Act, the Texas Capture or Use of Biometric Identifier Act, COPPA, GDPR, PIPEDA, Québec Law 25 and similar laws anywhere in the world);
4. the display of any content on screens or in galleries at or for your event;
5. your collection or use of guest contact details or any communication you send;
6. any music, performance or broadcast at your event;
7. your breach of these Event Terms or of any law; and
8. your negligence or wilful misconduct, or that of your staff, contractors, clients or guests.

We may choose our own counsel and control the defence of any claim at your expense, and you will cooperate with us. You may not settle any claim that imposes any obligation or admission on SnapDance without our prior written consent. This Section survives the end of your event and any termination of these Event Terms.

10. Disclaimer of warranties

To the fullest extent permitted by law, the Service, all generated videos and all content are provided "as is", "as available" and "with all faults", without warranties of any kind, express, implied or statutory, including any implied warranties of merchantability, fitness for a particular purpose, title, non-infringement, quiet enjoyment, accuracy, availability, or that the Service will meet your requirements or those of your guests or clients. No advice or information, whether oral or written, obtained from SnapDance creates any warranty not expressly stated in these Event Terms.

11. Limitation of liability

To the fullest extent permitted by law: (a) SnapDance will not be liable for any indirect, incidental, special, consequential, exemplary or punitive damages, or for any loss of profits, revenue, business, goodwill, reputation, data, or enjoyment, or for emotional distress, embarrassment or disappointment, arising out of or relating to the Service, any event, or these Event Terms, however caused and under any theory of liability (contract, tort including negligence, strict liability, statute or otherwise), even if advised of the possibility of such damages; and (b) SnapDance's total aggregate liability for all claims arising out of or relating to the Service, any event or these Event Terms will not exceed the lesser of (i) the amount you actually paid SnapDance for the specific event giving rise to the claim, and (ii) one hundred US dollars (US$100).

These limitations apply even if a remedy fails of its essential purpose, and they form an essential basis of the bargain between you and SnapDance. Some jurisdictions do not allow certain exclusions or limitations; in those jurisdictions our liability is limited to the smallest extent the law permits.

12. Release and assumption of risk

You voluntarily assume all risks associated with using AI-generated content at a live event, including the risks described in Sections 5 and 6. To the fullest extent permitted by law, you release SnapDance from all claims, known or unknown, arising out of or relating to your event, your guests, content uploaded or displayed at your event, and any dispute between you and any guest, client, venue or other third party. If you are a California resident, you waive California Civil Code §1542, which says: "A general release does not extend to claims that the creditor or releasing party does not know or suspect to exist in his or her favor at the time of executing the release and that, if known by him or her, would have materially affected his or her settlement with the debtor or released party." You waive any similar law in any other jurisdiction.

13. Third-party services

The Service relies on third-party providers (including AI video-generation, cloud storage and delivery, hosting, payments and email). SnapDance is not responsible for their acts, omissions, outages, security incidents, or terms, and your use of anything they provide is also subject to their terms.

14. Force majeure

SnapDance is not liable for any failure or delay caused by events beyond its reasonable control, including outages or failures of internet, cloud, AI or payment providers, cyberattacks, power failures, labour disputes, governmental action, pandemics, natural disasters, war, or failures at your venue.

15. Dispute resolution, arbitration and class-action waiver

Please read this carefully. It affects your legal rights. Before filing any claim, you agree to email legal@snapdance.app and try in good faith to resolve the dispute informally for at least 60 days. Any dispute that is not resolved will be resolved by final and binding individual arbitration, and not in court, except that either party may bring an individual claim in small-claims court, and either party may seek injunctive relief in court to protect its intellectual property. The arbitrator may award relief only on an individual basis.

You and SnapDance each waive the right to a jury trial and the right to bring or participate in any class, collective, consolidated or representative action or arbitration.

If the class-action waiver is found unenforceable for any claim, that claim will proceed in court and not in arbitration. Any claim arising out of or relating to the Service or an event must be brought within one (1) year after it arose, or it is permanently barred, to the extent the law allows. These Event Terms are governed by the laws of the jurisdiction in which SnapDance's operating company has its principal place of business, without regard to conflict-of-law rules, and subject to any mandatory consumer-protection law of your place of residence.

16. General

We may update these Event Terms by posting a new version on this page; the version in effect when you place an order governs that event unless a later change is required by law. If any provision is found unenforceable, it will be enforced to the maximum extent permitted and the remainder will stay in effect. Our failure to enforce any provision is not a waiver. You may not assign these Event Terms without our written consent; we may assign them freely. These Event Terms, together with the general Terms and Privacy Policy, are the entire agreement between you and SnapDance about the Service for events. Nothing in these Event Terms limits any liability that cannot be limited or excluded by law.

Part B: Event Privacy Policy

This part explains what information SnapDance for Events handles for planners and for guests, why, and for how long. It supplements our general Privacy Policy.

1. Roles: who is responsible for guest data

The Planner decides to use the Service, decides who is invited, sets the event's privacy options, and (in Surprise Mode) chooses which photos to upload. For guest photos, generated videos and any guest contact details, the Planner is the party responsible for collecting that information and for the legal basis to do so (sometimes called the "controller" or "business"), and SnapDance processes it on the Planner's behalf to provide the Service (the "processor" or "service provider"). Guests who have questions about how their information is used at a specific event should contact the Planner first; they can also contact us directly (Section 8).

2. Information we handle

3. Faces, AI and biometrics

Photos contain faces. A photo is used only to generate the requested dance video. We do not create facial-recognition templates, faceprints or biometric identifiers, do not use photos or videos to identify anyone, and do not use them to train AI models. Photos are checked by an automated content-moderation service before generation; a photo that fails moderation is deleted and no video is made. Photos are sent to our AI video-generation provider solely to create the video, and that provider does not retain them after processing under its terms with us.

4. Who can see guest content

• The Planner and the Planner's staff can see every photo and video for their event in the planner dashboard.
• Event screens: if enabled, generated videos are shown on displays at the venue, where anyone present can see them. Planners can require approval before anything is shown.
• Event gallery: anyone with the event code or link can see generated videos in the gallery, or only their own if the Planner chose that setting. A guest's original photo is shown only to that same guest, never to other guests.
• Anyone who receives a video link can view that video. Guests and viewers may download, record or share videos, and SnapDance cannot recall copies once shared.

5. Service providers

We share information only with providers that help us run the Service, under contract, and only for that purpose: AI video generation (Replicate, Inc.), content moderation and media storage and delivery (Cloudinary), payments (Stripe), application and website hosting, and transactional email. We may also disclose information if required by law, to protect the rights, safety or property of SnapDance, our users or others, or in connection with a merger, acquisition or sale of assets. We do not sell personal information, and we do not share guest information with advertisers.

6. Retention and deletion

• Guest photos, generated videos and guest contact details are kept for the period the Planner selects (currently 30 or 90 days after the event) and are then automatically deleted from our systems, including media storage. Contact details are erased as part of that deletion.
• Planners can delete any individual dance, photo or video at any time from the dashboard.
• Planner account, order and payment records are kept as long as needed to provide the Service and to meet legal, tax, accounting and dispute-resolution obligations.
• Residual copies may remain in encrypted backups for a limited period before they are overwritten, and are not used for any other purpose.

7. Security

We use reasonable technical and organizational measures, including encrypted connections, access controls, signed guest sessions, rate limiting and moderation, to protect information. No system is perfectly secure, and we cannot guarantee the security of information transmitted over the internet or through venue networks.

8. Your rights and requests

Depending on where you live, you may have rights to access, correct, delete, restrict or object to the use of your information, or to withdraw consent. A guest who wants a photo or video removed from an event can ask the Planner, who can delete it immediately, or email us at privacy@snapdance.app with the event name and a description of the content, or use our content removal form. We may need to verify your request and, where the Planner is responsible for the data, we may pass the request to them. You may also have the right to complain to your local data-protection authority.

9. Children

The Service is not directed to children under 13, and Planners agree not to upload a photo of a child under 13 without verifiable parental or guardian consent. If we learn that we hold a child's information without that consent, we will delete it. Parents or guardians can contact privacy@snapdance.app.

10. International processing

Our providers may process information in the United States, Canada and other countries whose data-protection laws may differ from those where you live. We rely on appropriate safeguards for those transfers where the law requires them.

11. Changes and contact

We may update this policy by posting a new version on this page with a new "Last Updated" date. Privacy questions: privacy@snapdance.app. Legal notices and questions about the Event Terms: legal@snapdance.app.